As you are probably aware, Southeast Texas recently experienced a direct hit from Hurricane Harvey, a Category 4 hurricane. While we are still experiencing unprecedented amounts of flooding, we are happy to report that our Houston data center facility withstood the storm with no downtime, and is still functioning with no issues. Remember, this facility was built to withstand a Category 5 hurricane.

Our employees are safe and have not been impacted, so we will proceed with business as usual and are available for any clients requiring assistance.

We are happy to report that we maintained 100% uptime throughout the entirety of the storm. Below is a picture of the main entrance to our Houston Data Center during the height of the storm.

Many businesses were affected by this hurricane and we want to help, free of charge.

There were so many people impacted by the storm. We are going to be doing everything we can to help. Currently, our team is gathering donations to organize and distribute. Right now, cleaning supplies seem to be the most needed items. If you would like to drop off, please bring your donations to our administrative offices located at 20008 Champion Forest Drive Spring, Texas 77379 between the hours of 8am-5pm.

If you would like to drop off donations, please bring them to our administrative offices, between the hours of 8:00 am – 5:00 pm. You can find us at: 

20008 Champion Forest Drive
Suite 103
Spring, Texas 77379

If you know of any businesses that need to move their servers to a new location, we are offering FREE colocation & assistance at our Houston data center location for those impacted by Hurricane Harvey. Again, all of this is FREE OF CHARGE for those impacted by Hurricane Harvey.

If you would like further details about how we can help you, you can email us. We are available 24/7 to provide assistance to any in need.

We love our city and all that it has done for us! We hope that we can give something back now!

The Root Level Technology Team